Training & Onboarding Sr. Officer
KW
Join the Team at ABYAT - Your Gateway to Retail Excellence!
About us
Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.
Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.
Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.
Position: Training Senior Officer
Location: Riyadh, Saudi Arabia
Type: Full-time
As the Training Supervisor at ABYAT , your primary role is to oversee the training and development programs for employees across various departments. You will be responsible for designing, implementing, and evaluating training initiatives aimed at enhancing employee skills, knowledge, and performance in alignment with organizational goals. Your leadership and expertise in training methodologies will contribute to fostering a culture of continuous learning and development within the company.
Responsibilities
- Conduct regular assessments and consultations with department heads, managers, and employees to identify training needs, gaps, and priorities.
- Analyze performance data, employee feedback, and business objectives to determine training requirements and opportunities for skill enhancement.
- Design, develop, and customize training programs, courses, and materials to address identified learning needs and objectives.
- Collaborate with subject matter experts (SMEs) and external training providers to create engaging and interactive training content aligned with industry best practices and company standards.
- Coordinate and schedule training sessions, workshops, and seminars using various delivery methods, such as instructor-led training, e-learning platforms, and virtual classrooms.
- Facilitate training sessions for employees, ensuring a supportive and inclusive learning environment and providing guidance, feedback, and coaching as needed.
- Implement mechanisms to evaluate training effectiveness, including pre-and post-training assessments, participant feedback surveys, and performance evaluations.
- Analyze training evaluation data to assess the impact of training programs on employee performance, knowledge acquisition, and skill development.
- Use feedback and evaluation results to identify areas for improvement and make recommendations for future training initiatives.
- Ensure compliance with training requirements, regulations, and standards, including industry certifications, safety training, and mandatory courses.
- Maintain accurate records of training activities, attendance, certifications, and completion status for audit and reporting purposes.
Requirements and skills
- 4-8 years of experience in training, preferably in retail.
- Current knowledge of effective learning and development methods.
- Skilled in producing and editing videos.
- Familiarity with e-learning platforms and practices.
- Good knowledge of project management and budgeting.
- Proficient in MS Office and Learning Management Systems (LMS).
- Excellent communication and negotiation skills; sharp business acumen.
- Ability to build rapport with employees and vendors.